Privacy Policy
Effective Date: 11 September 2026
At Collister & Co, accessible from https://collisterandco.com.au/, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information when you visit or interact with our website.
1. Information We Collect
We may collect information that you voluntarily provide to us when you use our website, including:
- Name
- Email address
- Phone number
- Company or business information
- Information included in messages submitted through our contact forms
- Any other information you choose to provide to us
We may also automatically collect limited technical information, such as IP address, browser type, device information, referring pages, and website usage information.
2. Contact Form Information
When you submit information through a contact form on our website, we use the information you provide to respond to your enquiry, provide requested services, communicate with you, and manage our business relationship.
We do not sell contact form information to third parties.
We may retain contact form submissions for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
3. Google API and Google User Data
Our website may use Google APIs, including the Gmail API, to provide email delivery functionality.
When our website is authorised to use Google services, the application may access information necessary to send emails through the authorised Google account.
Depending on the permissions granted, this may include:
- The authorised Google account’s email address and basic account information required for authentication.
- Permission to send email messages on behalf of the authorised account.
- Information necessary to authenticate and maintain the connection between our website and the authorised Google account.
How We Use Google User Data
Google user data is used only for purposes necessary to provide and maintain the website’s email functionality, including sending website-generated email notifications and contact form messages.
We do not use Google user data for:
- Advertising
- Targeted advertising
- Selling to data brokers
- Credit assessment
- Lending purposes
- Building advertising profiles
- Selling or reselling personal information
- Training generalized artificial intelligence or machine-learning models
We do not use Google user data for purposes unrelated to the functionality described in this Privacy Policy.
Our use of information received from Google APIs will comply with the Google API Services User Data Policy, including its Limited Use requirements.
4. Sharing of Google User Data
We do not sell Google user data.
We do not transfer Google user data to third parties except where necessary to provide the functionality described in this Privacy Policy, comply with applicable law, protect our rights, or protect the security of our website and users.
Any service providers that assist us with website hosting, security, maintenance, or email delivery are only permitted to process information as reasonably necessary to provide their services.
5. Storage and Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, complying with legal obligations, and resolving disputes.
Google OAuth credentials/tokens, where applicable, are stored using reasonable security measures and are used only to maintain the authorised connection between our website and the Google account.
When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to legal or legitimate business requirements.
6. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
Where appropriate, information is protected using encryption, access controls, secure authentication, and other security measures.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure.
7. Cookies
Our website may use cookies and similar technologies to provide website functionality, improve performance, remember preferences, and understand how visitors use our website.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
8. Third-Party Services
Our website may use third-party services for hosting, security, analytics, email delivery, payment processing, or other website functionality.
These services may process information according to their own privacy policies and terms.
Where third-party services process personal information on our behalf, we take reasonable steps to ensure that such information is handled appropriately.
9. Your Rights
Depending on applicable law, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information where legally permitted.
- Withdraw consent where processing is based on consent.
- Request information about how your personal information is used.
To make a privacy-related request, please contact us using the contact details provided below.
10. Google Account Access and Revocation
You may revoke our application’s access to your Google account at any time through your Google Account security settings.
If you revoke access, our website may no longer be able to use the Google account for the email functionality that depends on that authorisation.
11. Children’s Privacy
Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children without appropriate consent.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements, or data practices.
Any updated version will be published on this page with a revised effective date.
13. Contact Us
If you have questions about this Privacy Policy, your personal information, or our data practices, please contact:
Collister & Co
Website: https://collisterandco.com.au/